Knowledge Management
Knowledge management approach to create learning organizations
The resolution of the critical market problem lies in the concept of Knowledge Management (KM) i.e conscious excellence in controlling the life of every knowledge artifact within an organization - identification / creation, categorization, availability as per appropriate rules, retrieval for usage/re-usage, edition, and purging of each artifact. The key to develop KM excellence lies in the capability of an organization to leverage knowledge in each of its processes, and usage of best-in-class technologies to enable the same
Today's organizational knowledge lacunae
Fragmentation of isolated bits of knowledge across organizations, leading to:
- Un-optimal and delayed decisions, tasks due to inaccessibility of relevant information
- Low productivity due to bottom-up re-creation of work every instance
- Universal difficulty of re-usability and repurposing of existing knowledge base
- Non-standardization, confusing customers, partners across businesses, and geographies
KM solutions from Srishti address the end-to-end knowledge needs of an organizations today
Create / Identify
Anabling creation and capture of explicit and tacit knowledge from across an organization and beyond.
Organize
Accurate auto categorization without costly human intervention
Retrieve
Intelligent and focused retrieval
Re-use/ Repurpose
Easy re-use of existing knowledge in another form/context
Modify / Replace
Managing accurate updated versions of all knowledge artifacts across an organization
Purge
Soft removal of irrelevant knowledge from KM users as per set entitlements
- Reduction of data collection-time by approximately 80 percent, thus hiking up productivity powerfully
- Reduction of work-duplication by 77 percent
- Enhancement of collaboration productivity using a dashboard approach for dispersed expertise
- Global user profiling and expert identification
- Creation of extended-organizational communities facilitating high quality decision making
- Highly-accurate auto-channelization of appropriate information to relevant users based on agents and auto-profiling
- Decomposition and re-use of contents from over 200 file formats
Powerful Functionalities
Smart Processor
A smart auto-processing engine, i.e. indexing, categorizing and retrieving based on an integrated approach - Concept based coupled with keyword based processing over structured and un-structured data.
Auto Categorization and Clustering
Highly accurate classification of knowledge artifacts, without human intervention, into defined categories based on concept/key-word based reasoning, as well as creation of auto categories as per similar characteristics of data among knowledge artifacts.
Intelligent Summarization
Retrieval of most appropriate target based extract, after biasing with key word as well as concept, enabling easier selection of retrieved artifacts by an user.
Mass Customization of User Interface
Each user within an organization has an ability to personalize, define his interface with the system and picking from the set of features available with the solution suite.
Multi-Device Protocol Support
Supports KM across multiple device types (for example, PDA, mobile, iPod, laptops, desktops, and so on). The solution also supports a variety of protocols.
Alerts
Profile based alerts can be setup within the framework to trigger alert messages of interest to various role types, communities upon the instance of a definable set of event types.
Knowledge Based Communities
Using similar concepts in user profiles across members of the communities, we create a common filter to sift knowledge to these various members.
